Entry #1: The Manager

Name of interviewee: Mr David Ng

Age: 45

Company: Centre for High Performance Development (UK)

Designation: Client Director (Asia)

Interview

1. Briefly describe your job responsibilities as a manager.

"My job is to manage all client accounts and develop new business in Asia. In other words, my responsibility is to bring in revenue for the company in the Asia region as well as look after the staff that are under me."

2. What is your management style?

"Consultative and team collaboration management style. I believe in a consultative approach in working closely with my team."

3. What are some of the difficulties you face as a manager?

"I face difficulties such as Multi-project management and also the demands of maintaining and growing business revenue."

4. How do you overcome these difficulties?

"I delegate and assign project management to team members so that multi-projects can be done effectively and efficiently. To improve the company's revenue, i use strategic partnership to leverage on business opportunities regionally."

5. In your opinion, what makes a good manager?

"Inspiring leadership, effective management competencies and good people skills."

To summarize this interview:

I believe that Mr David Ng takes a Modern approach towards management. Being a client director, most of the time, he plans, organizes projects and finds clients for the company. Hence, he is a Top manager.

He also believes in a consultative approach and seeks to work closely with his team, this shows that he is goal-oriented and seeks both effectiveness and efficiency within the company. His consultative approach in managing his staff also allows him to correct deviations within the company and improve on areas which are not up to standard. Speaking like a true leader, he feels that good people skills are part of what makes a good manager- this includes resolving conflicts, inspiring employees and motivating them to achieve the company's goals.